Kessler

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Claims Advocacy
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As a liaison between you and the insurance carrier, we facilitate the entire claims process.  Our commitment begins by providing a way to notify your carrier of a loss within one business day, to prompting the carrier's quick action, to seeking an effective invenstigation, and to ultimately resolving a timely and fair claim on your behalf.

Commercial and Personal Lines Claims  |  File a Claim
As your advocate, our goals are to:

  • Maximze your recovery in the event of a loss
  • Mitigate your exposure in claims brought against you
  • Minimize the associated cost

To meet these goals, our experienced claims executives can:

  • Send you loss runs
  • Evaluate effectiveness of carrier's or TPA's claims handling
  • Negotiate with adjusters
  • Liase with councel on litigated claims
  • Conduct periodic claims reviews
  • Research and work to resolve converage disputes
  • Establish or streamline your existing claims reporting | handling procedures
  • Evaluate your program's effectiveness and recommend improvements

Employee Benefits Claims
With the increase in the cost of employee benefits, the complexity of claims and the decline in service at most insurance carriers, it has become even more important to have a broker advocate.  We handle it all, including:

  • Medical Claims
  • Medical Coverage Appeals  
  • Pre-certification and Pre-authorization of Services  
  • Life Insurance Claims  
  • Disability Claims  
  • Employee Collection Notices  
  • Claim Audits